Privacy policy

Privacy policy for www.wearebristol.co.uk

Privacy policy: what we do with your personal data  

Your privacy is important to Western Gateway and we take great care to protect it. When you visit our website we will only use your personal data as stated within our privacy policy below.  

Bristol City Council is the data controller (on behalf of Western Gateway) for the purposes of the Data Protection Act and other regulations including the General Data Protection Regulation (Regulation (EU) 2016/679), which means it determines what your data is used for and why it is collected. 

Forms 

The Western Gateway website contains webforms (such as the contact form) which can be used by visitors wishing to submit their contact details or other useful information. If you enter your details on the form, it is sent directly to a Bristol City Council email address. 

When the email reaches Bristol City Council it is subject to the council’s privacy policy found here: https://www.bristol.gov.uk/en_GB/about-our-website/privacy. The council’s email systems are configured to automatically delete messages retained for more than two years. 

Any data you submit will be used solely by Western Gateway and/or Bristol City Council for getting in contact with you or where applicable providing the services that you’ve requested. 

Links to social media 

The Western Gateway website has links to its social media pages and accounts. Western Gateway doesn’t collect any personal data through these links. Please check each social media platform for their privacy policies or contact them directly if you have any questions. 

Links 

The Western Gateway website has links to external websites. Western Gateway and Bristol City Council takes no responsibility for the content or data protection on these sites. Please check their privacy policies or contact the organisations directly if you have any questions. 

When we may share your data 

Western Gateway and Bristol City Council may share your information without asking you if: 

  • the law says we must
  • there is a risk of serious harm or threat to life.

Web statistics 

Bristol City Council collects web statistics automatically about your visit to the Western Gateway website based on your IP address. This information is used by Bristol City Council, as a public authority, to facilitate its public task in providing services to as many people as possible. Bristol City Council uses Google Analytics for this purpose, your IP address will be deleted from the Google server after 38 months. Google’s privacy policy is found here: https://policies.google.com/privacy?hl=en 

Cookies 

Western Gateway sometimes stores small files called ‘cookies’ on your computer or other device to help improve your experience on the website. Our cookies cannot be used to identify you personally. 

Your rights as a data subject:

You have the right to ask for access to your data and where data is found to be inaccurate to have that data corrected.  In certain circumstances you have the right to have data held about you erased, or the use of it restricted. You may be able to object to processing and may also have the right to have your data transferred to another data controller.

You also have a right of complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you think we have not dealt with your information in a proper manner.

You can ask to see what information we hold about you and have access to it. You can do this by contacting:

Data Protection Officer
Bristol City Council
Information Governance Service
P O Box 3399
BRISTOL
BS1 9NE

data.protection@bristol.gov.uk

Other questions about the data being processed may also be sent to the above address.

Fraud Prevention and Detection:

Bristol City Council is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing, administering public funds, or where undertaking a public function, in order to prevent and detect fraud. For more information visit www.bristol.gov.uk/data-protection-foi/fraud-prevention-and-detection.

V1.06 (Updated 22/08/2019)