COVID-19 Response

There are ways you can help others, and receive help, during the coronavirus pandemic.

People in urgent need can call the #WeAreBristol helpline to receive food, medicine and other necessities:
0800 694 0184 (Monday to Friday, 8.30am to 5pm)

You can find more information for the public on all aspects of the coronavirus pandemic on the Bristol City Council website here.

Photo of urgent food, medicine and other necessities being loaded for transport

Get Help

Get help

Vulnerable people

Register for support on GOV.UK if you’re ‘shielding’ or are clinically extremely vulnerable, or call 0800 028 8327

Day to day

If you, a family member or a neighbour need help getting food or medicine or doing other essential tasks, or are feeling isolated:
- fill in our enquiries form
- call 0800 694 0184 (Monday to Friday, 8.30am to 5pm), translation service available
- deaf BSL users can contact the phoneline through a BSL Interpreter using SignVideo
Beware of coronavirus scams and overpricing
Health and wellbeing guidance
Help to get food

Domestic abuse

Domestic abuse and violence help

Finances

Financial help, including help with Council Tax, if you’ve lost your job or had an income drop because of COVID-19
People who receive direct payments: advice on direct payments and personal assistants

Employment support

Find help to find work and information about training courses on:

Homelessness

Emergency accommodation during coronavirus

Help others

Help people affected by coronavirus (COVID-19)
Worried about a vulnerable adult: submit a safeguarding referral online
Become an emergency foster carer
Landlords: offer a place to stay to someone who’s homeless or sleeping rough, email covid19.accomodation@bristol.gov.uk